Opens New Offices in Sydney, Moscow and Orlando

December 5, 2008 at 12:00 AM EST Opens New Offices in Sydney, Moscow and Orlando

CAMBRIDGE, England--(BUSINESS WIRE), Europe’s largest and fastest growing online hotel reservation service, announced today the opening of new offices in Sydney, Moscow and Orlando. The openings raise the number of worldwide offices to 24. Sydney is’s second office in the Asia/Pacific region, while Moscow is the company’s second office in Eastern Europe. now has three offices in the U.S. is part of (Nasdaq: PCLN). Earlier this year, announced that it had opened a 24/7 customer care call center in the Grand Rapids area to support customers making their online hotel reservations through The customer support center provides customers with telephone support in 4 languages and answers e-mail inquiries in 21 languages.

Regional offices maintain relationships and provide support for local hotel partners wishing to access’s network of customers, distribution partners and advertising channels. is experiencing increased demand from international website visitors making trips to Australia and New Zealand. In addition, independent and chain hotels in the respective regions are increasingly seeking to market their properties internationally to’s global customer audience developed from online marketing and website translations.

“We believe that these new regions will support the future growth of our company. By setting up these offices, we can better focus on providing a localized service and personalized account management,” comments Gillian Tans, Director Hotels of, who is also responsible for the hotel portal’s worldwide operations. “In addition, it emphasizes our commitment and dedication to expanding our business model in these countries.”

About is part of (Nasdaq: PCLN). Its website attracts an average of 30 million unique visitors each month. works with more than 57,000 affiliated hotels in 15,000 destinations around the world. Its services are available in 21 languages. currently has 24 offices in Amsterdam, Athens, Barcelona, Berlin, Cambridge, Cape Town, Dubai, Dublin, London, Loulé (Portugal), Lyon, Madrid, Moscow, Munich, New York, Orlando, Paris, Rome, San Francisco, Sydney, Singapore, Stockholm, Vienna and Warsaw.

Mirjam Melkman, +31 20 713 3587
Brian Ek, 203-299-8167